Designing luxury client experiences for service providers desperate to build a shout-it-from-the-rooftops 📣 rep and gain headspace for big biz plans 🫶🏻
Say goodbye to business burnout & hello to the lifestyle you always dreamed of
Let me take a guess and say that you’re probably overwhelmed, overworked, tired, stressed and you’ve completely fallen out of love with your business.
The business that you started out of passion and love has turned into a full-time admin job that you’re just trying to get through so you can just about keep your head above water.
Am I right? (Cool, my crystal ball is working.)
But guess what? I have the answer to (almost) all of your problems.
I’m here to help you turn overwhelm into ‘OMG I love my business’ and stress into YAY signed a new client without lifting a finger’ - because along with my team of experts I’ve got the tools to eradicate admin, streamline your business life and take back your life again.
I’m Harriet, the client experience & systems specialist that will turn your business life upside down (in the best possible way)
We help overworked 6 figure business owners like you go from…
stressed
overwhelmed
tied to your laptop
struggling to keep up
falling more out of love with your business every day
TO
free to live life
having the brainspace to plan ahead to grow your business
being an organised badass
having time to spend with family (or sipping cocktails on a beach)
falling back in love with your business
How I went from luxury events manager to tech-loving strategy-fan girl
Like the true millennial I am, I didn’t step out of school knowing exactly what I wanted to do and exactly how to get there.
I had zero idea.
There were things I’ve always loved, like being outside, meeting people, learning new things and organising my life to the tiniest of details - but how do you make a career out of being obsessed with organisation?!
So, I dabbled in the corporate world. I started out in events hospitality. I dabbled in customer service. I tried my hand at finance. And I ended up back in events management again.
Something about organising events tickled that little itch I was feeling. The thing deep inside me that was screaming ‘I want to be organised AF and meet cool people and be a cool person’.
I loved it. I met all the cool people (some famous ones too), I had fun, I was really good at what I did - and I was being paid to use my planning superpower!
But what the corporate world didn’t give me was the freedom I desperately craved.
The freedom to go swimming in the freezing cold Portsmouth sea every morning (even in the dead of winter).
The freedom to scramble up mountains in North Wales on a weekday.
The freedom for a long brunch and chilly dog walk with friends.
So, I figured out a way to turn my extreme levels of organisation, obsession with tools and technology, and need for freedom on my terms into what I do now.
Which is helping lovely, creative, overwhelmed people like you turn your chaotic business life into clear, streamlined, easy back-end operations that give you back your life.
And I’ve never looked back!
I turn chaos to calm, stress to serenity and never-ending admin to seamless automation
I believe in…
… which means I’ll always be honest, upfront and transparent. No boundary-breaking or people-pleasing here!
Integrity
… which means I don’t do boring! I collaborate with clients and always have a smile on my face. Life is too short for gloominess!
Having fun
… about you, your business and the journey I’m taking you on. I love making a real difference to your life and genuinely care about you!